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Reservation Policy

  • Rates expressed in dollars.
  • Foreign tourists exempt from VAT presenting the card in your passport and check to enter the country.
  • All rates include breakfast and unlimited access to our spa with its heated pool.
  • Rates subject to change according to festivities and special programs.
  • The 25% discount is not valid for corporate events.
  • Our parking has limited capacity, its value is $ 12,000 per day Please book early..

PAYMENT PROCESS AND POLICIES OF INDIVIDUAL RESERVATIONS

  • All reservations must be requested in writing.Our reservations department will confirm by the same means the confirmation.
  • No reservations confirmed by telephone.
  • To make the confirmation, the applicant shall pay 100% of the stay or authorize passenger charge your credit card for the total amount at least 2 days before the arrival of the passenger.
  • Any modification of confirmed booking is subject to availability

CANCELLATION AND NO SHOW OF INDIVIDUAL RESERVATIONS

  • The reservation will be canceled upon receipt of an email from the applicant.
  • Further notice to be requested 2 days before the arrival of the passenger, otherwise 100% of the total reservation will be charged confirmed
  • In case of no show will be charged 100% of the total reservation confirmed

PAYMENT PROCESS AND POLICIES OF GROUP BOOKINGS

  • All reservations must be requested in writing. Our reservations department will confirm by the same means the confirmation.
  • No reservations confirmed by telephone.
  • To enforce the reservation confirmation, the applicant must pay 50% of the stay and giving us the details of your credit card or bank transfer. The balance must be paid 30 days in advance.
  • If you request a reservation 30 days in advance, it must be paid in full for confirmation.

CANCELLATION AND NO SHOW GROUP BOOKINGS

  • The reservation will be canceled upon receipt of an email of cancellation by the applicant.
  • more than 60 days notice will be required before the group's arrival, otherwise the following penalty to be charged

                59-30 days before the arrival of the group: It is charged 50% of the                     total reservation  confirmed
                29-0 days before the group's arrival: will be charged 100% of the total                 reservation confirmed

  • In case of no show will be charged 100% of the total reservation confirmed.

INFORMATION FOR THE CONDUCT OF DEPOSIT

TYPE OF ACCOUNT CURRENT ACCOUNT IN NATIONAL CURRENCY

NAME OF THE HOLDER: Astoreca PALACE HOTEL LTDA

ADDRESS: Astoreca PALACE HOTEL LTDA

RUT: 76062141-2

N CURRENT ACCOUNT: E-1454811 to 01

BANK SWIFT: BSCLCLRN

RECEIVING BANK: SECURITY

Bank address: APOQUINDO 3076, OF 1002, Las Condes

City: Santiago

COUNTRY CHILE

BRANCH: SANTIAGO

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